The privacy of each and every one of our members, partners, and website visitors is important to Whoareyou. Whoareyou has created this privacy statement to explain the information we collect from these websites and how it will be used.
“Whoareyou” in this policy refers to Whoareyou’s employees, board members, cooperating attorneys, interns, volunteers, and consultants, all of whom are obligated by law or contract to keep any information they learn while carrying out their duties for Whoareyou confidential.
Whoareyou does not, under any circumstances, sell, rent, or otherwise make available any personally identifying information about its members, clients, or employees. Unless mandated by law, we never divulge information without a member’s consent.
What Information Do We Collect About you?
Standard technical information, such as the Internet protocol (IP) address of the computer you use, the browser programme you use, your operating system, and the Internet address of the website from which you directly linked to our webpage, may be logged for users of our website, though this is not usually the case. We temporarily log technical data in order to evaluate the site, diagnose problems, and keep it safe. We record the date and time users access our website anonymously on a regular basis.
Furthermore, Whoareyou collects and stores any information you provide to us. It is entirely up to you whether or not to provide information to us. You can always contact us if you want a copy of any information we have on file for you, or if you want it deleted or anonymized.
We require credit or debit card information for online payments. We also keep track of how our members use the site and may use this information on an anonymous basis on occasion.
When you provide feedback or comments, or otherwise communicate with us, we may ask for additional personal information.
How Do We Collect Information?
We Collect Your Personal Data in the Following Ways:
- Automatic Information
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.
- When Entering and Using Our Website
When you enter and use our website and agree to accept cookies, some of these cookies may contain your Personal Data.
- When Buying our Services
If you buy products or services from us, we collect your first and last name, email address, physical address, credit card or other payment information, phone number, and other information listed.
- Submitting a Resume or Employment Application
When submitting a resume or employment application we collect your first and last name, email address, phone number, physical address and personal photo.
- Submitting a Request to Write for US
When submitting a request to write for us we collect your first name, email address and samples of your work.
- Requesting a Free Quote or Consultation
When you request a free quote or consultation from us we collect your first and last name, email address, and phone number.
- Website Chat Software
Our website contains chat software that enable visitors to communicate with us live online or offline by email. In some cases, visitors can communicate with us without becoming a member or buying our services. When you use this chat software, we may collect some or all the following information: your email address, first name, last name, location, and any other information you willingly choose to provide to us. You should limit the information you provide to us that is only necessary to answer your questions.
- Strictly Necessary Cookies
- Performance Cookies
These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.
- Functional Cookies
These cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.
- Media Cookies
These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.
- Advertising or Targeting Cookies
These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
- Session Cookies
These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.
- Persistent Cookies
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.
- Identifying the areas of our website that you have visited
- Personalizing content that you see on our website
- Our website analytics
- Remarketing our services to you
- Remembering your preferences, settings, and login details
- Targeted advertising and serving ads relevant to your interests
- Affiliate marketing
- Allowing you to post comments
- Allowing you to share content with social networks
- Web Beacons
We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.
- Google Analytics Privacy Notice
Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PERSONAL DATA. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
- Google Remarketing
Why am I seeing ads by Google for products I’ve viewed?
- Facebook Remarketing
What Do We Use Your Information For?
Whoareyou sees it as its mission to protect privacy, defend freedom, and protect your rights in the digital world. We are your friends.
We use the information we collect from you in the following ways:
- To deliver our website, its content and our service to you
- To provide you with information about our service that you request
- To personalize your experience
- To deliver customer services
- To deliver our obligations under the terms and conditions you agree to upon registering
- To comply with applicable laws and regulations
- To process your transactions
- To send emails regarding your account and any orders that you place or work on, as well as promotional communications relevant to our platform and other related content.
- To advertise and show you personalized ads
- In other ways that are described when you provide us your information
If you provide information for publication, such as writing a review or submitting other editorial content, we will publicly credit you for this work. Whoareyou lets users opt-out of receiving email messages from us. If you want to stop future communications, opt-out with the link at the bottom of any email received from us.
You may also contact us to request a copy of any personal data we are storing on you. At your request, we will also delete your information if we are able to, or will anonymize it in the event we must retain the data for legal purposes.
Disclosure of Your Information
While Whoareyou endeavors to provide the highest level of protection for your information, we may disclose personally identifiable information about you to third parties in limited circumstance, including: (1) with your consent; or (2) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other judicial or administrative order.
If we are required by law to disclose the information that you have submitted, we will attempt to provide you with notice (unless we are prohibited) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address. If you do not challenge the disclosure request, we may be legally required to turn over your information.
In addition, we will independently object to requests for access to information about users of our site that we believe to be improper.
Reviewing, Updating or Removing Your Information
You can contact us directly to request a copy of all personal data we have about you.
You may choose to correct, update, or delete the information you have submitted to us by sending an email requesting changes to support @email@example.com. We will delete your information if we are able to, or will anonymize it in the event we must retain some data for legal purposes. However, please understand that deleted information may continue to persist on back-up media.
Furthermore, if we inadvertently collect more personal information than intended, we endeavor to delete the extraneous information.
Terms of service
Please review our Terms of service page which defines the use, disclaimers and limitations of liability governing your use of our website.
Do Not Track Disclosure
Our website does not monitor for or behave differently if your computers transmits a “do not track” or similar beacon or message.
Our website is not meant for children under the age of eighteen and we do not intentionally collect any personal information from them. Please contact us if you believe we may collected a child’s personal information.
Changes to Our Policies
We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your Personal Data in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise we will use and disclose our users’ and customers’ Personal Data in agreement with the privacy notice in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.
How Do We Protect Your information?
Whoareyou employs industry standard security measures to protect the loss, misuse, and alteration of the information under our control. Information submitted through the online payment system processes is encrypted through a Secured Socket Layer (SSL) connections, which protects the information in transit.
Although we make good faith efforts to store information collected by Whoareyou in a secure operating environment, we cannot guarantee complete security. Information collected by Whoareyou will be maintained for a length of time appropriate to our needs. However, we generally do not retain credit card information unless you choose to have us do so.
The following points discloses our information gathering process and dissemination practices for the website content services –
- We may gather non-personal information from users while they visit our website. Non-personal information includes the type of computer, the browser name and other technical information about users’ means connecting to the site such as the internet service provider, the operating system and similar other information.
Whoareyou collects and uses personal information for the following reasons –
- To improve our customer service -Your personal information helps us to respond effectively to your requirements and professional content writing service requests.
- To send you periodic newsletter or emails – The email address of the users is used to send updates and information pertaining to their queries and order. If a user decides to opt in our mailing list, he or she will receive emails that include company updates, news and information about related products and other SEO content writing services. If any time the user wants to unsubscribe from future emails, he or she may have the option to do by contacting us through our website.
Payment and collection procedure
Our payment policy
Whoareyou as a budding website content writing service India require a full upfront deposit for every order. This includes both new and on-going clients working on either initial projects or any retainer basis. However, for bulk article writing service orders, we receive 100% payment upfront for the project. Work will start only upon receiving of the payment.
The refund request of client must follow a revision request
Not every time, you will get 100% right content for the first time. Therefore, it is our policy that you allow us a free revision before inquiring about refund.
We accept single revision request for basic and enterprise package customers if the unique content writing falls under a) wrong information provided, b) misuse of topics, c) bad grammar. Any kind of revision request after 72 hours of order delivery will not be accepted. Any request for refund will not be accepted without allowing a chance of revision.
What is DMCA act?
Without making the due payment to the party who have sent you the completed work, you will be held responsible for holding the content commissioned by the client from Whoareyou that does not legally belong to you. Any kind of Google ranking achieved for the unpaid work commissioned by the client does not legally belong to the client. The party can claim copyright for the creative writing service which falls under Google DMCA web search section.
For late payment, we have the right to cancel any order if the payment is not made within 7 days of sending invoice.
Our refund policy
Whoareyou adopt 100% refund policy. Since customer satisfaction and service is important to us, we review each and every refund requests individually and strive hard to fulfill the requirements of customers.
Late payment and Google DMCA
Whoareyou require upfront payment for all content writing projects. Work will commence only after the receipt of the payment. If in any case, the payment is redacted for the published work, we preserve the right to file a Digital Millennium Copyright Act (DMCA) against the customer. Google takes copyright claims very seriously.
Our writing policy
Under no obligation we are bound to start work until the full payment is received. If your delivery deadline is tomorrow, we cannot rush and prioritize our work till the payment is made in full or agreed upon. Your deadline will be treated with utmost importance as soon as your payment is received.
Whoareyou ensures that all content purchased by our clients should be 100% original and confront to their specific guidelines. We use premium level paid plagiarism checker to ensure 100% originality of all contents.
- Grammar: We have a very experienced team of editors who proofread your content for accuracy before it is delivered to you.
- Writer’s privacy: Clients are not allowed to obtain private information about our writers such as personal email address, full name etc.
- Copyright: The copyright of the content solely belongs to the author, i.e. Whoareyou until the client makes 100% payment of the work. Upon the receipt of the payment, the copyright is legally transferred to the content purchaser.
The client is responsible for the approval of the work order. Approval of the work should take place within 72 hours of sending the work. Any request for revision after 72 hours of delivery of the work will not be considered valid. Clients approval can be in the form of written email, chat message or phone conversation. Upon the acceptance of the work, the client takes the responsibility for further process of the content. Writers cannot be held responsible for the occurrence ofany error in the project or work after the acceptance.
Upon verbal or written cancellation of any project, client is responsible for the payment of all expenses and any project or work done towards completion; the client is liable to pay for the percentage of project done.
The use of our website will be considered as an acceptation of our policy and any changes made to it in the future.
Updated Jan 01, 2023 – European General Data Protection Regulation
- What Information Do We Collect About you
- How we collect information
- What Do We Use Your Information For
- Disclosure of Your Information
- How Do We Protect Your information
- Payment and collection procedure
- If you’d like to request information about personal data we store about you, please contact us.